Items bought from the website will be shipped to the address stated in the checkout page. Please ensure that the shipping address is filled in correctly to prevent shipment to the wrong address.
Proof of posting is proof of delivery. All deliveries handled by major worldwide express carriers (DHL/ UPS/ TNT/ Fedex) are further subjected to the Terms & Conditions of shipping under the Geneva Convention. We do not accept claims for missing orders after 14 days from your order.
Items sold are strictly non-returnable. Please inspect your items thoroughly upon the delivery for any discrepancies or flaws. Do not accept the items if signs of damages are present on the products. Instead, kindly contact us immediately to arrange for a replacement. Original condition of the product must be kept as it is or replacement will be voided.
We have installed a security measure, Secure Sockets Layer (SSL) technology onto our website to keep your privacy safe during the transfer of information data. Information will be encrypted during the transaction to prevent leakage and hacking attempts. We are extremely committed to protecting your information and privacy from external parties. All in all, we strive to create a smooth and pleasant shopping experience for you.
All goods sold are non-returnable. Please inspect your shipment immediately upon arrival. Do not accept your purchase if there are physical signs of damage or tampering of the external packaging. You may also want to take a picture and email that to us for an investigation and possible exchange of the same item if the finding points to damage in transit.
Import taxes and duties may be levied by your local customs and clearing authorities for your purchase.
A cancellation fee of 50% of the total purchase will be levied. This is on condition that the order is not shipped out and there is no refund on the shipping charges incurred.
Your shipment is insured for total loss and damages, as assessed by the respective carrier, up to a maximum of US$100.00 per shipment or a sum as declared, whichever is lower. Additional premiums apply for insurance taken over and above the maximum sum insured.